Elementor #82266

High standards, fast fulfillment

For eCommerce orders on all major platforms and fulfillment types, Channel Prep streamlines your fulfillment and handles all the heavy lifting.

As soon as we receive your inventory, your orders are automatically sent to our team to pick, pack, and ship according to your specifications – quickly, accurately, and optimized for time and cost.

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"They really feel like an extension of our team that we can depend on when it comes to our logistics."

Jordan Elite Ecom

Streamlined Fulfillment

From your online store to the customer's hands
in a flash

Connect us to your shipping platform and send us your products

We keep your inventory safe in our fulfilment center

Your customer places an order on your website or on a marketplace

We pick, pack, and ship the order the same or the next business day

features

It's taken care of

We know your store depends on you

zero downtime

Easy onboarding, seamless integration

With seamless integration into your existing shipping platform, you and your staff are relieved of the busy work – without having to learn new complicated software or experience integration delays.

fast fulfillment

Same or next day fulfillment

By packing and shipping orders the same or the next day – and finding the best shipping rates, we help you exceed your customer expectations and save money.

We also offer return management services, generating return shipping labels, tracking returns, and getting your items back into your inventory fast.

customization suite

A perfect customer experience

No matter if you need custom packaging or free plain boxes, our team will work with you to create an unboxing experience that keeps your customers coming back.

Branded packaging
Kitting
Marketing inserts or brochures
Customizable gift notes

all inclusive pricing

Clear and simple pricing with no surprises

For an estimate of your business’ fulfillment costs, check out our chart.

Do you need a custom quote for a special project, or do you have multiple fulfillment needs, such as Amazon FBA Prep and Fulfillment by Amazon? Our team is happy to help. Send us a message for more details or a custom quote!

Included Monthly for all Channel Prep customers:

STARTING AT:
$1.00 per unit

Included

Free (24/7)

$3-$5

$20

$40

Included Monthly for all Channel Prep customers:

STARTING AT:
$0.93 per unit

Included

Free (24/7)

$3-$5

$20

$40

Included Monthly for all Channel Prep customers:

STARTING AT:
$0.88 per unit

Included

Free (24/7)

$3-$5

$20

$40

success stories

“They’ve been so amazing and incredibly flexible. They really work with you and go above and beyond.”

cynthia

Let Channel Prep do your
Busy Work

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INTEGRATIONS

Easily connect with all the popular ecommerce platforms and marketplaces

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frequently asked questions

Is there a minimum fulfillment quantity required per month?

Yes. The monthly minimum fulfillment requirement is $100 worth of orders. In other words, we need to ship out at least $100 worth of orders for you each month. New accounts will be charged in advance and this amount will be applied to their current month's orders.

What marketplaces and e-commerce platforms do you support?

We offer order fulfillment services for the following platforms: Shopify, WordPress, WooCommerce, eBay, Etsy, Facebook Marketplace, Amazon Merchant Fulfillment, and Walmart. If you sell on another platform, please contact us to see if we can help.

How long will it take for my items to be picked, packed, and shipped out?

We guarantee a 24-hour turnaround time. From the time your customer places their order, it will be packed and shipped out within 24 hours. Weekends and holidays are not included in this 24-hour turnaround time.

Will you ship out the same day? What are your same-day order cutoff times?

Oftentimes, we do ship out orders same day. However, there is no guarantee that packages will be dispatched on the same day that the order was received. If you need rush shipping, please contact us and we will attempt to prioritize your order. Same-day cutoff time is 1 p.m. (MST.).

What is the customer support process?

A support representative will be assigned to you once you are officially working with us. This support rep is your main point of contact. You will be able to contact them during normal business hours via email, call, text, or WhatsApp.

Is it possible to ship pallets to your warehouse?

Yes. We have less-than-truckload (LTL) and full-truckload (FTL) capabilities. These methods can save sellers who purchase high-volume quantities or oversized items on shipping costs.

Can marketing inserts or custom invoices be placed inside boxes?

Yes. We can insert coupons, free samples, informational packets, user guides, business cards, as well as custom invoices and packing slips inside boxes. All we ask is for you to provide us with the custom materials we need.

Where should we send our shipments?

Once you sign up with us, you'll receive our warehouse address.

Can you receive returns on our behalf?

Yes. However, returns processing is only available to clients who also use our prep or fulfillment services. This service is an add-on to existing clients and is not available on its own.

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